Contact details and opening times

Contact us

If you would like to make a booking with us at our pet hotel, get in touch with us via phone or email or by filling out our online contact form today. If you have any questions about our services, don’t hesitate to ask.

Contact details

Call us

07771 882338

Email us

enquiries@forestfarmcathotel.co.uk

Find us

Forest Farm Cat Hotel

Nineveh Lane, Cranbrook, TN17 4LG

Opening hours for drop offs and pick ups

Weekdays - 8:30am until 10:30am

Saturdays - Mornings and afternoons by appointment

Sundays & Bank holidays - Closed

Terms and conditions

All bookings are subject to the following terms and conditions
All bookings require payment of a 50% non-refundable deposit, payable at the time of booking
The remaining balance is due prior to collection of your pet/s
All cats are required to be fully up to date with their vaccinations, flea & worming treatments. Evidence of current vaccination is a requirement of booking.
Any medical requirements your pet/s have must be discussed at the time of booking. Medications can be administered as required, but medications must be provided in their original packaging with all labelling and product information sheets.
If your pet needs veterinary treatment whilst it is staying with us, where possible we will take it to your own vets. If this is not possible, we may take them to another veterinary practice.
It is a legal requirement that we hold the following information for you whilst you pet is with us: Emergency contact details, your contact details, vets' details, vaccination and medical history. We will ask you to complete a boarding form on arrival.