Frequesntly Asked Questions

Please bring your cat in a secure carrier, together with any medication they may need. All medication MUST have a valid veterinary prescription label, including dosage instructions.

Food is included in the cost of your cat’s stay. However, if your cat is on a special, prescription, fresh or raw diet, we recommend bringing enough for their entire stay.

Familiar bedding or a small comfort item, such as a jumper/small blanket that smells of home, may also help them settle in.

Everything your cat needs will be set up and ready for them in their private chalet and is included in their stay, but you are very welcome to bring any familiar items you feel will help them feel at home.

We stock a wide selection of cat food, although, as you can imagine, we can’t stock everything. Please see our menu on the Guest Information page.

Wherever possible, we will feed your cat food that is as close as possible to what they eat at home, in the same quantities and at their usual feeding times, to minimise disruption to their routine.

If your cat requires a particular dietary or prescription food, or is fed a fresh or raw diet, you will need to provide this. Please bring enough for their entire stay plus an extra day or two in case your return is unexpectedly delayed.

Yes. Cats must meet the vaccination requirements set out in our booking terms and current licensing conditions.

Before your cat arrives at the cattery, we require either a photograph of their vaccination record or confirmation from your vet as proof of their vaccination status.

Please tell us about any medication when booking, so we can confirm your cat’s needs and normal routine.

All medication must be clearly labelled and supplied with written instructions. It MUST have the veterinary prescription label showing the dosage instructions, or be accompanied by written confirmation from your vet containing the same information.

Every cat is treated as an individual. We give them the time and space they need to settle in, keeping things calm and allowing them to adjust at their own pace.

Cats who enjoy interaction will get plenty of time with us, whether that’s cuddling, brushing, playing or simply having someone sit quietly with them. We tailor our approach to the individual cat and what makes them feel most comfortable.

Yes. Two cats from the same household can usually share a chalet, where suitable.

Please tell us about their normal relationship and any individual needs when you check them in, so that we can make their stay as comfortable as possible.

We make regular observations of every cat in our care, including their general wellbeing, eating, drinking, toileting and behaviour.

This helps us keep a close eye on how they are settling in and lets us quickly identify anything that may be out of the ordinary for them.

Please make sure we have all the necessary information about your cat’s health and wellbeing when you check them in with us, including anything you feel we should be aware of.

If we become concerned about your cat’s health during their stay, we will make every effort to contact you and we will follow the veterinary and emergency contact information provided with their booking and act in your cat’s best interests.

Yes, absolutely! You are very welcome to come and look around.

Please contact us to arrange a visit so that we can agree a suitable time and avoid unnecessarily disturbing the cats already staying with us.

Contact Forest Farm Cat Hotel to check availability and discuss your cat’s stay. We’ll then confirm your booking arrangements, charges and any information we need from you.

Our boarding charges are inclusive and based on the agreed daily rate and the length of your cat’s stay.

Please refer to your booking confirmation or our Prices page for current rates and further information.

Forest Farm Cat Hotel is at:

Forest Farm

Nineveh Lane

Benenden

TN17 4LG

what3words: voice.scan.chat

Telephone or WhatsApp: 07771 882338

Email: enquiries@forestfarmcathotel.co.uk