Guest Information
Everything you need to know before your cat’s stay
We want preparing for your cat’s stay at Forest Farm to be simple and straightforward. Food, treats, bedding, toys and litter are all provided, so everything is ready and waiting when your cat arrives. Please read the information below before your stay, as it contains the essential information you need for arrival and collection.
What to Bring
There is very little you need to bring with you. Please bring:
- Your cat in a secure, suitable carrier.
- Any medication required during their stay, clearly labelled with instructions.
- Any flea or worming treatment that will become due during their stay.
- A copy of their vaccination record on the day, although vaccination evidence must already have been sent to us before arrival.
- Any familiar bedding, toys or favourite items you would like your cat to have during their stay. There is no need to ask us beforehand.
Everything else is here ready for your cat’s arrival.
Vaccinations, Flea & Worming Treatment
Evidence of your cat’s up-to-date vaccinations must be sent to us before arrival. We also recommend bringing the vaccination record with you on the day, so it is available if needed.
As part of our licensing records, we ask for and record the dates of your cat’s most recent flea and worming treatments on their boarding information.
If your cat is not routinely treated for fleas, please apply an appropriate flea treatment around one week before their stay, rather than on the day of arrival. This gives the treatment time to work before your cat enters the cattery. This applies to indoor cats as well as cats that go outside.
If your cat’s regular flea or worming treatment becomes due while they are staying with us, please bring the treatment, clearly labelled, and we will administer it on the due date.
If your cat has an existing health condition or requires other medication, please provide full details on their boarding information. There is no additional charge for administering medication.
Before Travelling
PLEASE DO NOT FEED YOUR CAT BEFORE THE JOURNEY
Travelling on a full stomach can increase the likelihood of sickness or accidents in the carrier, which can make the journey unnecessarily distressing for your cat. There is no need to worry about them missing a meal.
We will feed your cat as soon as they arrive and have settled in.
Travelling on a full stomach can increase the likelihood of sickness or accidents in the carrier, which can make the journey unnecessarily distressing for your cat. There is no need to worry about them missing a meal. We will feed your cat as soon as they arrive and have settled in.
Drop-Off & Collection Times
To maintain a calm environment for the cats staying with us and allow us to organise their care properly, arrivals and collections take place only during the following times:
Monday to Friday: 8:30am – 10:30am
Saturday: 8:30am – 9:30am OR 3:00pm – 4:00pm
Sundays & Bank Holidays: No drop-offs or collections
These times are fixed and we are unable to make exceptions other than in a genuine emergency. Please plan your journey accordingly and arrive within the appropriate time period.
Everything Ready for Their Stay
There is no need to pack for your cat as though they are going on holiday. Food, treats, comfortable bedding, toys and enrichment, cat litter, warm spacious accommodation and a private secure outdoor run are all provided, together with individual, attentive care.
If your cat has a special or veterinary diet that we do not normally provide, please bring the appropriate food for their stay with clear feeding instructions.
Our Terms & Conditions contain important information relating to bookings, cancellations and boarding at Forest Farm Cat Hotel. Please read them before your cat’s stay.
Ready for Their Stay?
Once you have paid the deposit, sent the required vaccination evidence and checked the guidance above, there should be very little else you need to organise.
Simply bring your cat to Forest Farm at the agreed time and we’ll take care of the rest.
